Draft for legal review - Not yet approved for publication
These Mail-in Purchase Terms & Conditions apply to customers who submit devices to Chicago Gadgets for evaluation and potential purchase through ChicagoGadgets.com. By submitting a mail-in request, you acknowledge and agree to the following terms.
1. Device Ownership & Eligibility
You confirm that you are the lawful owner of the device and have the legal authority to sell it; the device was legally obtained and is free of undisclosed ownership claims; the device is fully paid off and is not subject to outstanding financing, liens, or carrier payment obligations; you are at least 18 years old; and all information you provide about the device and your identity is accurate and complete.
Chicago Gadgets reserves the right to decline a purchase if a device does not meet its eligibility, verification, or legal requirements.
2. Initial Appraisal & Estimated Offer
Any offer provided before physical inspection is an estimate based on the information you submit. The estimate is not a guaranteed purchase price or a commitment by Chicago Gadgets to purchase your device. The final offer may increase, decrease, or remain unchanged after inspection.
3. Prepaid Shipping & Packaging
When your request is approved for shipment, Chicago Gadgets will provide a prepaid shipping label. You agree to use only the shipping label and instructions provided by Chicago Gadgets; package the device securely to help prevent damage during transit; remove SIM cards, memory cards, and accessories unless specifically requested; comply with all shipping instructions, including applicable battery and carrier restrictions; and retain your shipping receipt and tracking information.
Do not ship your device until you have received an authorized shipping label.
4. Personal Data & Device Accounts
Before shipping your device, you are responsible for backing up any personal information you wish to keep; signing out of Apple, Google, Samsung, or other personal accounts; disabling Find My, activation locks, and similar security restrictions; and removing personal data and performing a factory reset when instructed.
Chicago Gadgets may need to perform diagnostic testing or reset the device as part of the inspection process.
5. Physical Inspection & Verification
After receiving your device, Chicago Gadgets will inspect its physical condition, functionality, specifications, and eligibility. Inspection may include model, storage capacity, and device identifiers; screen, body, and back-glass condition; battery health and functionality; cameras, buttons, sensors, and other hardware; and carrier status, financing eligibility, and activation locks. Chicago Gadgets may document inspection findings through photographs, videos, and diagnostic records.
6. Inspection Report & Final Offer
After inspection, Chicago Gadgets will provide a Device Inspection & Offer Report through a secure link. The report may include customer-reported information compared with verified findings, inspection results and supporting evidence, differences affecting the estimated offer, and the original Chicago Gadgets offer and final purchase offer. The final offer will be presented for your review and acceptance.
7. Accepting or Declining Your Offer
You are not obligated to sell your device simply because you requested a shipping label or mailed it for inspection. After receiving your final offer you may Accept (review and electronically sign the final purchase agreement), Request Review (contact Chicago Gadgets about an inspection result or offer), or Decline (request that your device be returned under the disclosed return-shipping policy). Chicago Gadgets will not treat your silence as acceptance of a revised offer.
8. Return of Declined Devices
If you decline the final offer, Chicago Gadgets will provide instructions for returning your device. Before returning a device, Chicago Gadgets may verify the recipient's identity and shipping address to protect against unauthorized delivery. Any applicable return charges or special circumstances will be disclosed before the customer requests shipment.
9. Identity & Compliance Verification
Chicago Gadgets may require government-issued identification, additional identifying information, and other documentation necessary to verify the seller and comply with applicable laws. Submitting an appraisal request does not guarantee purchase approval.
10. Payment
Payment will be initiated only after you accept the final purchase offer, the required sale agreement is completed, identity, ownership, and compliance requirements are satisfied, and Chicago Gadgets confirms that the purchase may proceed. Available payment methods and estimated processing times will be disclosed before final acceptance.
11. Electronic Communications & Agreements
By using the mail-in service, you agree that transaction-related documents, inspection reports, offers, and notices may be delivered electronically, subject to applicable law and your communication preferences.
12. Customer Support
For questions about your mail-in request, inspection results, shipping, or payment, contact Chicago Gadgets, 4529 N. Kedzie Ave, Chicago, IL 60625, Phone: (773) 463-9999, Website: www.chicagogadgets.com.
13. Applicable Law
These terms are governed by applicable federal, Illinois, and Chicago laws. Chicago Gadgets may update these terms prospectively. The version accepted when a customer submits a request will be retained with that request.
